fg665 Terms & Conditions

fg665 is an online entertainment platform offering casino games, live dealer games, sports betting, and other gaming products. The platform is operated and maintained for the purpose of providing lawful online gaming entertainment to eligible adult players in Bangladesh and other permitted jurisdictions.

These Terms govern all aspects of your relationship with fg665, including account registration, deposits, withdrawals, gameplay, bonus participation, and any communications between you and the platform. These Terms must be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and fg665.

By accepting these Terms, you confirm that you are acting on your own behalf, that the funds you use on the platform are legitimately sourced, and that you are not using fg665 for any unlawful purpose. These Terms are written and enforced in the English language, which shall be the governing language of this agreement.

To be eligible to register and use the fg665 platform, you must meet all of the following criteria:

• You are at least 21 years of age;
• You are a natural person (not a corporation, trust, or partnership acting in its own capacity);
• You are accessing the platform from a jurisdiction in which online gaming is not explicitly prohibited by applicable law;
• You are not registered on any self-exclusion list maintained by fg665 or any recognised responsible gaming body;
• You have not previously had a fg665 account closed due to a breach of these Terms;
• You are not acting as an agent on behalf of a third party;
• You are of sound mind and are gambling with funds you can afford to lose.

fg665 reserves the right to request documentary evidence of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed. Players who provide false or misleading eligibility information are in material breach of these Terms and will not be entitled to any refund of funds deposited.

Each eligible player may hold exactly one (1) fg665 account. Holding multiple accounts — whether in your own name or using other personal details — constitutes a material breach of these Terms. If duplicate accounts are identified, fg665 will close the additional accounts, void any bonuses applied to them, and may withhold or adjust balances accordingly.

When registering, you must provide accurate, complete, and up-to-date information including your full legal name, date of birth, residential address, email address, and phone number. You are responsible for maintaining the accuracy of your registration details and must notify fg665 promptly of any changes.

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username or password with any other person. fg665 will not be held liable for any loss arising from unauthorised access to your account where you have failed to take reasonable steps to keep your credentials secure.

Account verification may be required before withdrawals are processed. fg665 may request copies of government-issued identification, proof of address, and proof of ownership of payment methods used. This Know Your Customer (KYC) process is a standard industry requirement and is conducted to protect both the player and the integrity of the platform.

All financial transactions on the fg665 platform are conducted in Bangladeshi Taka (BDT) unless otherwise stated. fg665 supports deposits and withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.

Minimum and maximum deposit and withdrawal limits apply to each payment method and are published in the Banking section of the fg665 platform. These limits may be updated from time to time without prior notice. Players are responsible for checking current limits before initiating a transaction.

• Deposits: Funds deposited via mobile financial services (bKash, Nagad, Rocket, Upay) are typically credited to your fg665 account within two (2) minutes. Bank card deposits may take up to fifteen (15) minutes to reflect.
• Withdrawals: Withdrawal requests are reviewed by our finance team within 24 hours. Funds are typically returned to the originating payment method. fg665 reserves the right to request identity verification before processing any withdrawal.
• Currency: All amounts displayed on the platform are in BDT. The ৳ symbol denotes Bangladeshi Taka throughout the platform.
• Refusal of Transactions: fg665 reserves the right to refuse, reverse, or hold any deposit or withdrawal that is suspected to be fraudulent, in breach of these Terms, or in violation of applicable anti-money laundering regulations.

Players must only use payment methods registered in their own name. Third-party payments are strictly prohibited. Any deposits made from payment methods not belonging to the account holder may be reversed and the account may be suspended pending investigation.

fg665 offers a range of promotional incentives including welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. The following general conditions apply to all fg665 promotions unless otherwise stated in the specific promotion terms:

• Bonuses are available to eligible registered players only. Players who have self-excluded or who hold restricted accounts are not eligible for promotional offers.
• Each promotion may only be claimed once per player, per household, per IP address, and per payment method, unless explicitly stated otherwise.
• Bonuses must be claimed within the time window specified in the promotion. Expired bonuses are forfeited and cannot be reinstated.
• fg665 reserves the right to withdraw any bonus offer from a player if there is reasonable evidence of bonus abuse, including but not limited to the use of multiple accounts, collusion, or exploitation of a technical error.
• Winnings derived from free spins or no-deposit bonuses may be subject to a maximum withdrawal cap as specified in the individual promotion terms.
• Certain games may be excluded from wagering contribution for bonus purposes. Typically, live casino games and table games contribute at a lower percentage than slot games. Exact contribution rates are published in the platform's bonus terms section.

fg665 reserves the right to alter, suspend, or cancel any promotion at any time and without prior notice. Any decision made by fg665 regarding bonus eligibility, wagering compliance, and withdrawal approval is final.

All games available on the fg665 platform are governed by the individual game rules provided by the respective game studios. Players are responsible for reading and understanding the rules of each game before placing a wager. fg665 does not modify game outcomes and has no influence over the results produced by certified third-party game engines.

In the event of a discrepancy between the result displayed on a player's device and the result recorded on the fg665 server, the server record shall be deemed definitive and final. fg665 maintains comprehensive transaction logs for all gameplay activity which are available to players on request for dispute purposes.

The minimum and maximum bet limits for each game are displayed within the game interface. fg665 reserves the right to void bets placed outside these published limits. Bets placed during a technical malfunction of any part of the platform — including server errors, disconnections, or display errors — may be voided at fg665's discretion.

Sports betting markets offered by fg665, including cricket (BPL, T20 World Cup, IPL, international fixtures), football, kabaddi, and other sports, are subject to specific market settlement rules. All markets are settled in accordance with the official result declared by the relevant sporting authority. In-play betting odds are updated in real time; all accepted bets are binding regardless of subsequent odds movements.

The following activities are strictly prohibited on the fg665 platform. Any player found to be engaged in prohibited conduct will have their account suspended or permanently closed, any winnings derived from such conduct voided, and their details may be reported to relevant authorities where required by law.

• Registering more than one account or using an account registered in another person's name;
• Providing false, misleading, or incomplete registration information;
• Using the platform if you are under 21 years of age;
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform, place bets, or claim bonuses;
• Exploiting bugs, errors, or vulnerabilities in the platform software or game engines, whether or not the exploitation results in financial gain;
• Engaging in any form of collusion with other players or with platform staff;
• Using the platform to launder money or to process funds derived from illegal activity;
• Engaging in chargebacks or payment disputes without first attempting to resolve the matter through fg665 customer support;
• Attempting to access or interfere with the accounts of other players;
• Reverse-engineering, copying, or distributing any part of the fg665 platform, software, or content without written authorisation.

fg665 employs fraud detection systems that monitor account activity continuously. Players whose behaviour triggers automated risk flags may be subject to enhanced verification, account holds, or temporary betting restrictions pending investigation.

fg665 is firmly committed to responsible gaming. We believe that gambling should be an enjoyable form of entertainment and not a source of financial hardship or personal distress. We provide a range of tools to help players maintain control over their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits via their account settings. Increases to limits are subject to a 24-hour cooling-off period before taking effect; reductions take effect immediately.
• Session Time Limits: Players may set a maximum session duration after which they will be automatically logged out.
• Cooling-Off Period: Players may temporarily suspend their account for a period of their choosing (minimum 24 hours).
• Self-Exclusion: Players who feel that gambling is becoming a problem may permanently self-exclude from fg665. Self-exclusion requests are processed within 24 hours and, once applied, cannot be reversed for a minimum of six (6) months.
• Reality Checks: Players may enable periodic pop-up reminders showing how long they have been playing during a session.

If you believe that your gambling has become problematic, we strongly encourage you to use the self-exclusion facility and to seek support from a professional counselling service. fg665 customer support is available 24/7 at [email protected] and can facilitate immediate account restrictions on request. 21+ only.

All content on the fg665 platform — including but not limited to logos, brand names, graphics, text, software, game interfaces, layout, and design elements — is the property of fg665 or its licensed content providers and is protected by applicable intellectual property laws. The fg665 brand name and mark are proprietary and may not be used without express written consent.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the fg665 platform for personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any part of the platform content.

Game content, including artwork, soundtracks, and game mechanics, remains the intellectual property of the respective third-party game studios (including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Big Time Gaming, and Yggdrasil) and is subject to their respective licensing agreements.

To the fullest extent permitted by applicable law, fg665 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, or any financial losses incurred through gameplay.

fg665 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. While we take all reasonable steps to ensure platform availability and security, we cannot guarantee continuous, uninterrupted access to the service, and we accept no liability for any losses arising from platform downtime or technical failures outside our reasonable control.

fg665 is not responsible for any losses arising from a player's failure to comply with these Terms, including losses arising from the use of an ineligible account, the use of bonus funds in breach of promotion terms, or the failure to withdraw funds within any applicable expiry period.

Nothing in these Terms shall limit fg665's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

fg665 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the fg665 platform, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

Personal data collected by fg665 is used for the purposes of account management, identity verification, fraud prevention, regulatory compliance, customer support, and the personalisation of your gaming experience. fg665 does not sell or rent your personal data to third parties for marketing purposes.

All personal data is stored securely and protected by 256-bit SSL encryption. fg665 retains player data for the period required to fulfil the purposes for which it was collected, or as required by applicable law. Players may request access to, correction of, or deletion of their personal data by contacting [email protected].

Players may close their fg665 account at any time by contacting customer support at [email protected]. Any real-money balance remaining in the account at the time of closure will be refunded to the player's verified payment method, provided that all bonus wagering requirements have been met and no suspicious activity flags are pending investigation.

fg665 reserves the right to suspend, restrict, or permanently close a player's account at any time and without prior notice if:

• The player is found to be in breach of any provision of these Terms;
• The player is under 21 years of age;
• The account has been inactive for a continuous period of 12 months or more;
• The player's activity is suspected to involve money laundering, fraud, or any other criminal activity;
• fg665 is required to do so by any applicable law, regulation, or order from a competent authority;
• The player has requested self-exclusion.

In cases where an account is closed due to a breach of these Terms, fg665 reserves the right to withhold any balance in the account, void any pending bets, and reverse any withdrawals that have not yet been processed. Players who dispute an account closure decision may submit a formal complaint to [email protected].

fg665 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, fg665 will notify registered players via email to the address on file and/or via a prominent notice on the platform. The effective date of the revised Terms will be updated at the top of this page.

Your continued use of the fg665 platform following the publication or notification of revised Terms constitutes your acceptance of those changes. If you do not agree with any amended Terms, you must cease using the platform and may request account closure in accordance with Section 12 of these Terms.

Minor changes such as grammatical corrections, formatting adjustments, or clarifications that do not alter the substance of the agreement may be made without specific notice. It is your responsibility to review this page periodically to stay informed of the current Terms. The version number and effective date displayed at the top of this document will always reflect the most recent revision.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the fg665 platform, please contact our support team. We are available 24 hours a day, 7 days a week.

For responsible gaming assistance, account restrictions, or self-exclusion requests, please mark your email with the subject line "Responsible Gaming Request" to ensure it is prioritised by our dedicated player welfare team.

Formal complaints must be submitted in writing to [email protected]. All complaints will be acknowledged within 48 hours and investigated in accordance with our internal complaints procedure. If you are not satisfied with the outcome of your complaint, you may seek resolution through any applicable independent dispute resolution body.